System status — operational
System integration Digital modernization Managed delivery

We build the digital systems government and enterprise rely on.

US-based digital transformation partner specializing in human-centered design, secure web and cloud development, and accessible, accountable delivery.

15+
Years in practice
120+
Projects shipped
7
Regulated industries
Government/Healthcare/Financial Services/Tourism/Technology/Education/Nonprofit
Start a project → Request capabilities brief

What we do

Five capability areas. Delivered independently or as an integrated program.

01 /

Design & Research

Discovery, service design and accessible interface systems for citizen, patient and member journeys.

User researchService blueprintsWCAG 2.1 AADesign systems
02 /

Cloud & DevSecOps

Secure cloud foundations, CI/CD pipelines and continuous compliance for regulated workloads.

AWS / Azure / GCPIaCFedRAMP-alignedSBOM
03 /

Integration & APIs

System-of-record integration, event-driven middleware and API platforms that move data with audit.

REST / GraphQLEvent streamsLegacy bridgingIdentity
04 /

Agile Product Teams

Embedded squads — product, design, engineering, QA — operating to sprint cadence and shared KPIs.

Cross-functionalSprint cadenceAcceptance criteriaCo-located optional
05 /

Operations & Managed Services

24/7 monitoring, incident response, SLA-backed maintenance and feature evolution after launch — so the system you bought keeps doing the job it was bought for.

SLA reportingIncident responseL2/L3 supportContinuous deliveryUS-based operations

Why us

Four reasons the procurement team should keep reading.

01
Depth
15+ years across regulated industries. Patterns, not pitch decks — we've already shipped what you're about to scope.
02
Accessibility-first
WCAG 2.1 AA baseline. VPAT/ACR documentation produced at delivery, not after audit.
03
Secure by design
DevSecOps embedded in the pipeline. US-based operations and US-based AI processing on every contract.
04
Delivery discipline
Acceptance criteria written before the sprint. KPIs tied to outcomes. Documentation that survives the team.

How we work

We adapt to your procurement structure — not the other way around. Pick a delivery model, a pricing model, and a process that fits how your contract was written.

Delivery Models

Traditional
Defined requirements, fixed scope, waterfall handoff. Good fit for prescriptive RFPs.
Design–Build
Single contract for design and build under one accountable team.
Phased Discovery → Fixed Build
Time-boxed discovery sets the scope. Build phase commits firm.
Agile Capacity
Squad-as-a-service. Sprint cadence, backlog priority on your terms.
Outcome-Based
Payment tied to verifiable performance metrics, not hours.

Pricing Models

Choose what fits your contract vehicle Firm Fixed Price · Milestone Fixed Price · Time & Materials · Sprint-Based Fixed Price · Outcome-Based Payments · Hybrid

Process

Phase 01
Discover
Stakeholders, constraints, success metrics. Documented.
Phase 02
Design
Service blueprints, accessible UI, architectural decisions.
Phase 03
Build
Sprint delivery against acceptance criteria. Demoed weekly.
Phase 04
Launch
Cutover plan, training, documentation, day-one support.
Phase 05
Operate
SLA-backed support, monitoring and continuous improvement.

Selected work

Three examples. The rest on request — including under NDA.

Government

Statewide unemployment claimant portal

Problem
Legacy claims system pushed 60% of users to call-center fallback within their first session.
Solution
Accessible claimant journey rebuilt on a modern cloud stack with identity-proofing and live status.
−47%Call-center deflection
AAWCAG 2.1 conformance, audited
9 monthsDiscovery to statewide rollout
React.NET CoreAzure GovLogin.gov
Healthcare

Patient access & scheduling platform

Problem
Eight regional health-system brands, eight inconsistent scheduling experiences, one unhappy CMO.
Solution
Unified scheduling layer over EHR APIs with a brand-themed front end and HIPAA-aligned ops.
+38%Online booking conversion
−22%Same-day no-shows
HIPAASOC 2 Type II environment
Next.jsFHIRAWS HIPAAOkta
Financial Services

Member onboarding for a regional credit union

Problem
Branch-only onboarding ceded the digital-native segment to fintech competitors.
Solution
End-to-end digital member origination — KYC, funding, e-signature — wired to core banking.
7 minMedian application time
+2.4×Net new digital members
0Audit findings, year one
React NativeNodePlaidSymitar

Compliance & Standards

Built for procurement. Documented for audit.

✓
WCAG 2.1 Level AA
§
Section 508 / 504 / ADA
▣
VPAT / ACR documentation
★
US-based operations
◐
US-based AI processing
⚙
DevSecOps practices
!
Documented incident response
≡
SLA reporting & monitoring

Insurance, indemnification, and contractor IP terms available on request. AI governance framework available for review.

Currently responding to public-sector RFPs

Working on a State, enterprise, or regulated initiative?

Let's talk before the RFP closes.

Start a project → [email protected]